Last Updated: March 3, 2026
Thank you for shopping with Tattwa Threads. All our products are made-to-order with care and intention. Since each item is custom printed, please read this policy carefully before placing your order.
1. Returns
Because our products are made-to-order, we do not accept returns or exchanges for:
- Incorrect size selected by the customer
- Change of mind
- Minor color variation due to screen differences
- Slight print placement variation within acceptable margin
Please check the size chart carefully before placing your order.
2. Damaged, Defective, or Incorrect Items
We will offer a replacement or refund if:
- You received a damaged item
- You received a defective item
- You received the wrong product
To request a replacement or refund:
- Contact us within 48 hours of delivery
- Email: tattwathreads@gmail.com
- Include:
- Your order number
- Clear photos of the product
- A brief description of the issue
Once verified, we will provide:
- A free replacement
OR - A full refund (if replacement is not available)
3. Refund Process
If your refund is approved:
- Refunds will be processed to the original payment method
- It may take 3–5 business days for the amount to reflect in your account, depending on your bank or payment provider
Shipping charges (if applicable) are non-refundable unless the item was defective or incorrect.
4. Order Cancellation
Orders can only be cancelled within 12 hours of placing the order.
After production begins, cancellations are not possible as items are custom printed.
5. Non-Returnable Items
We do not accept returns for:
- Discounted or sale items
- Gift cards
- Customized or personalized products
6. Contact Us
For any questions regarding returns or refunds, please contact:
📧 Email: tattwathreads@gmail.com
🌐 Website: www.tattwathreads.com
At Tattwa Threads, we aim to deliver quality and intention in every piece you wear. If something isn’t right, we’re here to help.